FAQ
Frequently asked questions
Listed prices are on the product pages. Contact us on WhatsApp for a quotation, a lot file, or a shipping question.
01How do I order or contact you?+
Listed prices can be ordered from the product page. For a quotation, message us on WhatsApp with the product name, quantity and destination country.
02Who is this website for?+
Researchers, laboratories, distributors, biotechnology teams, and wholesale buyers. It is not a consumer pharmacy, and the products are not offered as medicines.
03Are prices shown on the website?+
Yes. Listed prices are on each product page and can be added to the cart. Custom synthesis, private label, and any kit without a listed price are quoted on WhatsApp.
04Can a COA be provided?+
Yes. A factory Certificate of Analysis is a laboratory report for one lot. It is a starting point. Open the file on the product page, or ask us for the current lot. We do not run HPLC or mass spectrometry ourselves.
05How is shipping arranged?+
Catalog orders ship from our Hong Kong warehouse. We are not a factory. Transit time is confirmed with the order. Listed prices can be ordered on this website.
06Can I contact sales on WhatsApp?+
Yes. WhatsApp Sales assigns an available sales contact. Inquiry forms are also routed to the sales team.
07Are these FDA-approved drugs?+
No. The catalog is presented for B2B and laboratory inquiry. Sales communication states that the products are not FDA-certified medicines.
08Does this website sell to individual consumers at checkout?+
Researchers and business buyers can order. This is not a consumer pharmacy, and the products are not for human use. Listed prices can be added to the cart and paid on this website. Unpriced work stays on quotation.
09What should I include in the first message?+
Product name or catalog number, approximate quantity, and destination country. That is enough for sales to reply with documents and shipping options.
10Is the Certificate of Analysis for a specific lot?+
Yes. A factory Certificate of Analysis is a laboratory report for one lot. It is a starting point. Open the file on the product page, or ask us for the current lot.
11Can I arrange independent testing?+
Yes. Buyers may test after receipt. For established partners, we also pay for independent tests on the material that was delivered. Five of those tests are funded each month. We do not run HPLC or mass spectrometry ourselves.
12When does sales reply?+
We reply 24 hours a day. WhatsApp is the fastest channel.
13Where do catalog kits ship from?+
Catalog orders ship from our Hong Kong warehouse. We are not a factory. Transit time is confirmed with the order.
Next step
Contact us
Oravia Peptide is a Hong Kong supply partner for research peptides. We are not a factory. Orders ship from our Hong Kong warehouse. Quotations via WhatsApp.